Returns & Exchanges

At CA-SILKSILKY, we want you to be completely satisfied with your luxury silk purchases. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the silk garments in their original packaging to prevent damage, ensuring all original tags and labels are intact.

3

Ship the Package

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing